Contact Rapid Response Cesspool

How to reach Rapid Response Cesspool

The fastest way to reach us is by phone at (631) 383-4797. We answer calls 24/7, including nights, weekends and holidays, because a backed-up cesspool or sewer line does not wait for business hours. If you are not in a rush, send the form above and tell us your town, what you are seeing and the best number to reach you. We will call you back.

When to call right away

Call instead of filling out the form if sewage is coming up in a drain, toilet or yard, if a cover has collapsed or sunk, if you smell strong sewer odor, or if water is pooling over the system. These are safety issues, and the sooner a technician understands the situation, the sooner it can be handled. Our 24/7 emergency cesspool service page explains what to do while you wait.

What to tell us

• The address or at least the town, so we know whether you are in Nassau or Suffolk County.
• Whether you have a cesspool, a septic tank or a sewer connection, if you know. If you are not sure, that is fine, we can help you work it out.
• What you noticed: slow drains, gurgling, odor, wet spots in the yard or a full backup.
• When the system was last pumped, if you remember.

Where we are

Our office is at 41 Longshore St, Bay Shore, NY 11706. We serve homes and businesses across Nassau and Suffolk County. See the full list on our Suffolk County and Nassau County service pages.

Not sure what you need?

Read our guide to what affects the cost of cesspool pumping, or go straight to request a free estimate. You can also browse our services: cesspool pumping, drain cleaning and sewer cleaning.